Privacy Policy

1. Information We Collect

When you visit our website or interact with us, we may collect the following types of information:

Information You Provide Directly:

• Full name and contact details (phone number, email address)
• Property address for estimate purposes
• Project details and service preferences submitted through our contact form
• Budget range and timeline information you choose to share
• Any messages or communications you send us

Information Collected Automatically:

• IP address and general geographic location (city/state level)
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website or search terms used to find us

2. How We Use Your Information

We use the information we collect solely to provide and improve our services to you:

• To respond to your inquiry and schedule a free estimate
• To provide quotes, proposals, and project-related communications
• To confirm appointments and follow up on your project
• To improve our website and services based on usage patterns
• To comply with legal obligations when required

We will never use your information to send unsolicited marketing emails or sell your data to advertisers.

3. Information Sharing

Cliffbrook Construction LLC does not sell, trade, or rent your personal information to any third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted tools we use to operate our business (such as Formspree for form processing) may receive limited data as necessary to provide their service.
• Legal Requirements: If required by law, court order, or governmental authority, we may disclose information as legally required.
• Business Protection: To protect the rights, property, or safety of Cliffbrook Construction LLC, our clients, or others.

4. Cookies & Tracking

Our website may use basic cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (via Google Analytics, if enabled)
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies to track you across other websites or for targeted advertising.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/HTTPS encryption for all data transmitted through our website
• Limited access to personal data on a need-to-know basis
• Regular review of our data collection and storage practices
• Secure third-party form processing (Formspree) with its own security measures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from any communications at any time

To exercise any of these rights, please contact us at info@cliffbrookconstruction.com or call (301) 356-1724.

7. Third-Party Services

Our website may use or link to the following third-party services, each with their own privacy policies:

• Formspree — Contact form processing. Their privacy policy is available at formspree.io
• Google Maps — Embedded map on our contact page. Subject to Google's Privacy Policy
• Google Fonts — Typography loaded from Google's servers
• Social Media Platforms — Facebook, Instagram, TikTok links on our website

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies separately.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out:

• Company: Cliffbrook Construction LLC
• Address: 4003 92nd Ave, Springdale, MD 20774
• Phone: (301) 356-1724
• Email: info@cliffbrookconstruction.com
• Hours: Mon–Fri 8AM–6PM, Sat 9AM–2PM